Your First Visit, Minute by Minute
No mystery, no waiting-room limbo. Here's exactly what happens — and what to bring.
Paperwork from your phone
Intake forms arrive by text and take ~8 minutes. Your insurance is verified before you arrive — copay, visit limits, referral rules, all confirmed.
Walk in, get started
You're greeted by name and on the floor within minutes — our schedule is built so evaluations start on time.
Your story, actually heard
Your therapist takes the history properly: what happened, what it's stopping you from doing, what matters to you.
Measured, not guessed
Movement and strength testing — computerized where it helps — establishes your objective baseline.
Diagnosis in plain language + first treatment
What's going on, what the plan is, how many visits, what you'll do at home — and treatment starts the same day.
Your plan, scheduled
The front desk books your plan of care up front at times that fit your life, and your physician gets the eval report automatically.
What to bring & wear
- Photo ID and your insurance card — or the claim number for auto and work injuries
- Any referral, prescription, imaging report, or surgical protocol you have
- Clothes you can move in — shorts for knees and hips, a tank or loose tee for shoulders and necks (private changing available, including a dedicated private suite)